Insight How to Choose the Best Digital Marketing Agency for Your Law Practice

9 Questions To Find The Best Digital Marketing Team

Growing a thriving legal practice requires more than just understanding and interpreting the law. It also involves finding clients—and with every passing year, more and more clients turn to web searches to find legal representation.

Digital marketing is a particularly specialized skill; it involves intermediate-level coding skills, a working understanding of web development, and the time to regularly research changes to keywords and search terms that could maximize your reach. Here’s the ugly truth: great lawyers aren’t always great marketers. 

Think of marketing as a skill on par with taxes or tech support: it’s almost always easier to hire an expert than to do it yourself. With that said, not all digital marketing specialists are created equal. As it’s a new field—and one with relatively little third-party oversight—just about anyone can take a short online class and call themselves a “digital marketing specialist.”

When vetting digital marketing law firms, you will want to make sure to ask questions that evaluate the quality of the firm. Here are nine great questions to ask a digital marketing team that wants to work with you—and the answers TGDM would give if you were to ask us.

Work With Trial Guides Digital Marketing

1. Do you specialize only in legal marketing?

Yes. Trial Guides Digital Marketing grew from decades of proven success as a trusted legal publishing resource and eCommerce company marketing to lawyers. After 20 years of building our legal brand, our team recognized a significant gap: attorneys needed specialized website and SEO support from experts who truly understand the nuances of legal practices and diverse business goals. Our digital marketing services are specifically tailored to the needs of attorneys and attorney-related professionals.

2. Have you worked with law firms in my specific area of practice?

We are honored to work with some of the country’s leading law firms, with case specialties ranging from motor vehicle accidents and insurance bad faith to nursing home abuse and wrongful death. We are always excited to work with new case types and help solve the marketing challenges that arise in this industry. 

Here is a brief list of practice areas we have written on in the last 12 months:

  • Motor Vehicle Accidents: car accidents, trucking accidents, motorcycle accidents, bicycle accidents, pedestrian accidents, bus accidents, boating accidents and rideshare (Uber/Lyft/taxi) accidents

  • Premises Liability: slip and fall accidents, dog bites/animal attacks, trampoline accidents

  • Assault and Sexual Assault

  • Civil Rights Law

  • Product Liability: defective products, toxic exposure, product recall, lemon law, airbag and seatbelt failures    

  • Mass Tort: Camp Lejeune, hernia mesh lawsuits, PRIME sports drink recall

  • Medical Malpractice: misdiagnosis, delayed diagnosis, failure to treat, surgical errors, birth injuries, prescription drug errors, anesthesia errors, failure to prevent or treat infections, improper use of medical devices, diagnostic errors, failure to obtain informed consent, nursing home negligence

  • Birth Injury: cerebral palsy, brachial plexus injuries (including erb’s palsy and klumpke’s palsy), hypoxic-ischemic encephalopathy (hie) / perinatal asphyxia,brain damage (including intraventricular hemorrhage and intracranial hemorrhage), skull fractures, bone fractures (such as clavicle or collar bone), kernicterus, newborn cephalohematoma, newborn jaundice, periventricular leukomalacia, intrauterine fetal demise (stillbirth), nerve damage

  • Catastrophic injuries: traumatic brain injuries, spinal cord injuries, burn injuries, broken bones, orthopedic injuries    

  • Workplace Accidents: Construction accidents, Workers Comp cases, 

  • Nursing Home Neglect/Nursing Home Abuse

  • Estate Planning: Medicaid asset protection, medicaid crisis planning, Medicaid Asset Protection Trusts (MAPTs)

  • Wrongful Death  

  • Insurance Bad Faith: first-party, third-party, conspiracy/fraud (class-action)

  • Uninsured/Underinsured Driver Accidents 

3. Can you share a case study of a recent successful campaign?

We can share several! Please see our case studies page, and check back frequently; we add new success stories all the time. 

4. What metrics do you use to track the success of your campaigns?

To track campaign success, we focus on metrics aligned to your campaign goals. Our team reviews website traffic, impressions, and social engagement. 

For simple lead generation, we track the number and quality of leads, lead conversion rates, and CPL (cost per lead). We vary our approach based on your goals and budget, but most clients wish to have back-end support as well as content creation for long-term SEO growth.

5. Do you offer a la carte services?

6. What are your contract terms, and is there flexibility if I’m not satisfied with the results?

TGDM understands that entering into a partnership with a digital marketing brand can be a stressful enterprise; you won’t know if you’ll get your money’s worth for months, or sometimes years, after signing a contract. We appreciate the hesitance that many attorneys feel with regard to partnering with a marketing agency—and we take this concern seriously.

With this in mind, we offer one-off audits and content-creation assistance, as well as flexible contract terms of varying durations. We encourage you to ask questions if you are uncertain about the process or what to expect.

7. Will I have a dedicated account manager? 

Yes! Trial Guides’ Customer Solutions works to pair every client with a dedicated account manager. This dedicated liaison acts as a central point of contact between you and the various members of our team — PPC experts, web developers, social media assistants, graphic designers, writers, and so on — to simplify communication. Your account manager will be available to answer questions, offer feedback, and provide support for your entire marketing apparatus.

8. How often will I receive updates and reports on campaign performance?

Just as a lawyer cannot guarantee a particular outcome on a case, your digital marketing team cannot guarantee results based on specific metrics. We can, however, make sure you stay apprised of any new challenges to your marketing goals, and offer an evolving strategy to stay aligned with changing market trends. SEO work can generally be seen in the data after about 90 days of consistent website improvements.

Trial Guides Digital Marketing offers a monthly performance check-in, as well as ongoing availability through email. To learn more about our services, click here

9. Do you conduct local competitor research?

Absolutely. TGDM understands that a great digital marketing strategy starts with understanding the other websites also vying for those precious top spots. At TGDM, every campaign begins with an exhaustive analysis of what already exists in your local marketing sphere; this means everything from local keyword searches to competitor website analysis. From there we determine what overlap you share with your competitors, any weak spots they may have, and any opportunities to improve your competitiveness against them.

Because no two clients—or practice areas—are exactly the same, each project will have a slightly different competitor profile. As we build out your local web presence, our content creation team keeps an eye out for local events and news that may be of interest to your readers, and we quickly switch to topical content if such is needed.

Work With Trial Guides Digital Marketing

Summary

When choosing a digital marketing team, we encourage you to ask specific questions about each firm’s track record and capabilities, and knowledge about this ever-evolving field. Trial Guides is proud to offer our answers below:

  1. Exclusive legal marketing focus

  2. Broad legal practice area experience 

  3. Proven case studies

  4. Results tracking

  5. Flexible, a la carte services

  6. Contract flexibility

  7. Dedicated account manager

  8. Regular updates 

  9. Local competitor research

To learn more about us, or to schedule a free website audit and consultation, please get in touch.

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